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Legal notice - warranty
returns - Deliveries
Legal Notice
WEBSITE TERMS AND CONDITIONS for www.rps-snaplok.co.uk
These terms of use govern your use of our site. These website terms of use have been provided and, approved by the solicitors at legal documents resource DIY Legals. Please read these terms in full before you use this Website. If you do not accept these terms of use, please do not use this Website. Your continued use of this site confirms your acceptance of these terms.
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WEBSITE ACCESS
1.1 It is not necessary to register with us in order to use most parts of this Website. [However, particular areas of this Website will only be accessible only if you have registered.]
USE OF WEBSITE
1.2 This Website may be used for your own private purposes and in accordance with these terms of use.
1.3 You may print and download material from this Website provided that you do not modify or reproduce any content without our prior written consent.
SITE UPTIME
1.4 All reasonable measures are taken by us to ensure that this Website is operational al day, every day. However, occasionally technical issues may result in some downtime and accordingly we will not be liable if this website is unavailable at any time.
1.5 Where possible we always try to give advance warning of maintenance issues that may result in Website down time but we shall not be obliged to provide such notice.
VISITOR PROVIDED MATERIAL
1.6 Any material that a visitor to this Website sends or posts to this Website shall be considered non-proprietary and non confidential. We shall be entitled to copy, disclose, distribute or use for such other purpose as we deem appropriate all material provided to us, with the exception of personal information, the use of which is covered under our Privacy Policy.
1.7 When using this website you shall not post or send to or from this Website any material:
(a) For which you have not obtained all necessary consents;
(b) That is discriminatory, obscene, pornographic, defamatory, liable to incite racial hatred, in breach of confidentiality or privacy, which may cause annoyance or inconvenience to others, which encourages or constitutes conduct that would be deemed a criminal offence, give rise to a civil liability, or otherwise is contrary to the law in the United Kingdom;
(c) Which is harmful in nature including, and without limitation, computer viruses, Trojan horses, corrupted data, or other potentially harmful software or data.
1.8 [We will fully co-operate with any law enforcement authorities or court order requiring us to disclose the identity or other details of any person posting material to this website in breach of Paragraph 1.7.]
LINKS TO AND FROM OTHER WEBSITES
1.9 Throughout this Website you may find links to third party websites. The provision of a link to such a website does not mean that we endorse that website. If you visit any website via a link on this Website you do so at your own risk.
1.10 Any party wishing to link to this website is entitled to do so provided that the conditions below are observed:
(a)You do not seek to imply that we are endorsing the services or products of another party unless this has been agreed with us in writing;
(b)You do not misrepresent your relationship with this website; and
(c)The website from which you link to this Website does not contain offensive or otherwise controversial content or, content that infringes any intellectual property rights or other rights of a third party.
1.11 By linking to this Website in breach of clause 5.2 you shall indemnify us for any loss or damage suffered to this Website as a result of such linking.
DISCLAIMER
1.12 Whilst we do take all reasonable steps to make sure that the information on this website is up to date and accurate at all times we do not guarantee that all material is accurate and ,or up to date.
1.13 All material contained on this Website is provided without any or warranty of any kind. You use the material on this Website at your own discretion.
EXCLUSION OF LIABILITY
1.14 We do not accept liability for any loss or damage that you suffer as a result of using this Website.
1.15 Nothing in these Terms of Use shall exclude or limit liability for death or personal injury caused by negligence which cannot be excluded or under the law of the United Kingdom.
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RUSSIAN ORIGIN IRON & STEEL PRODUCTS
1.16 Rotary Power Sweeping Ltd will not import or purchase products where the steel or iron originates from Russia
LAW and JURISDICTION
These terms of use are governed by English law. Any dispute arising in connection with these terms of use shall be subject to the exclusive jurisdiction of the Courts of England and Wales.
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Name of Company
Rotary Power Sweeping Ltd
Registered office:
3 Tiverton Way
Tiverton Business Park
Tiverton
Devon EX16 6TG
Contact Details
Tel: 01884 675075
E-mail: info@rotarypowersweeping.co.uk
Company No.
9655355
VAT Registration No.
GB 219893760
Warranty
SnapLok offer a 12 month warranty on rods, adaptors, sweeping heads, and rod bags. Whip line, chain and steel cable of the sweeping heads is not covered under warranty and deemed wear and tear items, unless proven otherwise.
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Please be aware that rod breakages will be subject to inspection or photograph. Any rod that breaks due to a defect will be replaced, but if a rod is deemed damaged due to abuse and is self evidently twisted or cut on a sharp object, then this is deemed as non-warrantable.
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A return to base policy is in place for all warranty claims and postage paid for by the purchaser or customer.
Returns
You can return goods you have ordered from us for any reason aprt from those listed below and at any time within 14 days of receipt for a full refund or exchange. The costs of returning goods to us shall be borne by you.
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Refunds
Upon receipt of the goods we will give you a full refund of the amount paid or an exchange credit as required.
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Your Right To Return Goods
The rights to return the goods to us as will not apply in the following circumstances: –
1. In the event that the product has been used.
2. Any products that we have made or customised specifically for you.
Rotary Power Sweeping Ltd does not store credit card details nor do we share customer details with any 3rd parties
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EU Sales
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All orders sent out from the UK to EU Countries are subject to VAT & Duty charges specific to that country the goods are delivered to. These charges will be paid by the customer to the courier or customs prior to delivery of the goods.
Non payment of these charges will result in the order being returned back to RPS, this can be due to refusal to pay or due to notifications via SMS or email not being responded to. When the goods are returned back to RPS, this will incur a returns fee, which varies according to each courier company.
Any refunds due, will be less the original delivery fee and the returns fee. Any orders resent will incur a courier cost that will be met by the customer.
Deliveries
All courier deliveries must be signed for upon receipt. Be advised that we will not be held liable for any parcels that are missing if no one is present to provide a signature, even if you have requested that the parcel be left in a specific location.
It is the recipient's responsibility to track their package via their mobile phone or email and respond accordingly.
Additionally, as long as someone at the house signs for the package or it is accepted verbally via a video doorbell, this will also be deemed as a successful delivery.
All orders must be checked upon receipt by the courier to ensure all contents have been delivered, after 7 days we will not accept responsibility for any goods missing.
We appreciate your understanding and cooperation in ensuring the security and proper delivery of your parcels.
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